Return Policy

Returns How to return a product

#1 PLEASE DOWNLOAD, PRINT & COMPLETE THIS FORM. (Click Here to Download)

#2 PLACE IN THE BOX WITH YOUR RETURNED ITEM (S)”.

Send all returns to:

Channel Islands Surfboards
1160 Mark Ave.
Carpinteria, CA 93013

You have 30 days from the receipt of shipment to return any item, provided the merchandise is tagged, unworn, and in the original package.

For questions contact us at:

info@cisurfboards.com
or call 1-877-787-3124
Hours: Monday – Friday, 8:30AM – 5PM PST

 

Shipping Info

Value of Order USA Standard Ground Shipping
Up To $15.00 $7.99
$15.01 to $26.00 $8.99
$26.01 to $50.00 $10.99
$50.01 to $75.00 $12.99
$75.01 to $100.00 $13.99
$100.01 + Free
SURFBOARD single board up to 6′-2″ $50.00 Continental US, $140.00 Hawaii
SURFBOARD single board up to 6′-2″ with glass on fins $75.00 Continental US, $180.00 Hawaii
SURFBOARD single board 6′-3″ to 7’11 $75.00 Continental US, $180.00 Hawaii
SURFBOARD single board over 6′-3″ with glass on fins $140.00 Continental US, $225.00 Hawaii
Longboards and Stand Up SUPs 8’0 and over $155.00 Continental US, $275.00 Hawaii

In addition to the ground rates the following flat rate applies for expedited shipping:

Expedited Rates (Excluding Surfboards):

2-day Shipping Rate to Continental US: Flat Rate of $19.99
Overnight Shipping Rate to Continental US: Flat Rate of $28.99

Expedited Rates Surfboards (Up To 6′- 2″ W/O Fins):

2-day Shipping Rate to Continental US: Flat Rate of $99
Overnight Shipping Rate to Continental US: Flat Rate of $125
2-day Shipping Rate to Hawaii: Flat Rate of $125
Overnight Shipping Rate to Hawaii: Flat Rate of $150

Expedited Rates Surfboards (Up To 6′- 2″ W/Glass-On Fins):

2-day Shipping Rate to Continental US: Flat Rate of $125
Overnight Shipping Rate to Continental US: Flat Rate of $150
2-day Shipping Rate to Hawaii: $225
Overnight Shipping Rate to Hawaii: Flat Rate of $250

NOTE: WE ARE UNABLE TO OFFER AN EXPEDITED RATE FOR BOARDS OVER 6’5″ AT THIS TIME…

When will my order ship?

Orders typically ship within 48 hours once the order has been placed. Orders ship Monday through Friday excluding Holidays.  Saturday delivery can be requested for an additional charge.  You will receive a shipping confirmation email once the order has shipped from the warehouse.

Expedited shipments must be received by no later than noon eastern standard time for overnight (next business day) and second day shipping (two-business days). 

Do you ship to my country?

We are currently only shipping online orders to locations inside the continental US and HI islands.